JoAnn Olin helps 1,500 travel agents build confidence at Cruise Brothers

Cruise Brothers Training Manager JoAnn Olin supports about 1,500 independent travel agents through coaching, daily training and back-office guidance. Her featured profile highlights a 28-year career shift from banking to travel and her focus on helping women and new agents build lasting businesses.

Why it matters: - JoAnn Olin’s work affects about 1,500 independent travel agents who rely on Cruise Brothers training and support to grow their businesses. - Her profile highlights a path from corporate risk management to travel leadership, showing how transferable skills can shape small-business success. - Influential Women named Olin one of its featured women for 2026, representing Florida.

What happened: - JoAnn Olin works as a Training Manager at Cruise Brothers in Titusville, Florida. - Olin provides one-on-one coaching, daily training, back-office support and quality-control guidance to new and experienced travel agents. - Olin has spent 16 years in the travel industry after a 28-year career in banking and risk management. - The profile spotlights Olin’s advice for aspiring travel professionals and young women entering the industry.

The details: - Olin’s banking background included business continuity planning, risk management, access management, lending, project management and private wealth management. - She says those years built her approach to planning, risk awareness and project discipline. - Olin holds an Associate Degree in Behavioral Sciences from the Community College of Rhode Island. - She also holds certifications in Business Continuity Planning, Risk Management and Project Management. - In travel, Olin earned CLIA Travel Agency Executive, Master Cruise Counselor, Accredited Cruise Counsellor and Certified Cruise Counselor designations. - Olin recently completed a life coach certification. - She is a member of CLIA, IATA, ASTA and Lean In. - Olin says her greatest professional achievement is watching agents gain confidence and reach their goals. - She identifies mentoring, training, marketing and goal strategy as her specialties.

Between the lines: - Olin’s profile frames leadership as service, not status. - Her message is that patient effort matters more than quick wins in travel sales. - She encourages agents to work with a mentor over the long term and to stay positive while building client relationships. - Her father’s advice — never say she cannot do something before giving it her best effort — still guides her approach to growth. - Olin also uses her own career shift to reinforce a broader lesson: challenge can expand capability. - Her emphasis on confidence suggests that support and accountability may matter as much as industry knowledge for independent agents.

What's next: - Olin says she will keep helping agents develop confidence, business habits and client relationships over time. - She plans to continue sharing guidance through Influential Women articles on fear, boundaries, self-care and persistence. - Her community work will also continue through FEMA CERT training and emergency response leadership. - Readers can learn more through her Influential Women profile or her website.

The bottom line: - Olin’s career shows how coaching, patience and practical support can turn independent agents into stronger business builders.